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Inicio >> Foro >> TREMINAL 5 LHR Foro sobre la aviación civil
TREMINAL 5 LHR
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Mensaje de captain bill - Enviado el 29 Mar 8:31 |
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Three days in and it is left to me the great defender of BA to mention it. What a shambles and did we not predict it in a thread a few months back.
I feel so sorry for Willie Walsh an honorable man who is prepared to take full responsibility and not put the blame onto BAA or any other individual or group.
The unions have to take some of the blame for this too as they have set lines of discrimination which means that to load and unload luggage from an aircraft THREE groups of men/women have to be involved, one group to take the luggage from the belts and put it into the baggage containers or flat bed trolleys, a second group to take it to the aircraft and a third group to load it into the hold so if all three are not working in harmony chaos arises. The same applies for unloading.
Many of the staff refused to turn up for training which is typical unionised arrogance and on the day they had to start work they had no idea as to what to do. Some didn't know where to park their cars and again an other thorn in my flesh security was up to their usual power crazy tricks and caused massive delays which caused some members of staff to be two hours late in getting to their work station.
Then what about BAA well the quicker they are disbanded and proper management is put in at the various airports they own the better as they have no idea as to how to run a bath far less an airport.
I am sure T5 will settle down (and it better before April 13 when I will use it for the first time as a passenger) and become a flagship entry and exit point for the UK. (fingers crossed)
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Mensaje de speedbird9468 - Enviado el 30 Mar 23:53 |
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Sounds like the bods that work there are ''know it alls'' Because as you mention they didn't go to training sessions/workshops etc etc. So if thats the case they should be held responsible for the chaotic time. As for unions I have never been a member and don't want to be now or in the future
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Mensaje de maltese falcom - Enviado el 30 Mar 9:48 |
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I am flying to JFK on 28th April as a BA customer like you captain Bill I hope it will settle down.I am fortunate that I am departing from T4 and arriving back into T5.As New York flights are not moving across until 30 April.
I think however BA were Naive in transferring so many flights straight away.
Would it not have been wiser to transfer a little at a time more so than they have done just in case teething problems occured
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Mensaje de donkey - Enviado el 30 Mar 12:15 |
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Poor Willie Walsh, I think BAA should take the blame, it was their responsibility to provide enough parking for the baggage handlers as well as ensuring they were confortable with the terminal layout. Arrival baggage belts and lifts broken aswell! Not nice!
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Mensaje de JohnMorris - Enviado el 30 Mar 20:24 |
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Mensaje de FLX - Enviado el 31 Mar 8:59 |
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Interesting contrast with the recent opening of the latest PEK T3 which occured around the same time as LHR T5. A few observations:
1. PEK T3 is slightly bigger/has a bit more handling capacity than ALL 5 LHR terminals combined. Even the older PEK T2 is nearly double the size of LHR T4. PEK has 3 active terminals.
2. Similar to LHR T5 but on a grander scale, PEK T3 utilizes the world's most advanced baggage screening+handling system.
3. Unlike LHR T5, PEK T3 is using a <soft opening> approach in which only a few airlines move in at launch and the remaining T5 operators move-in in phases at later dates.
4. No serious delay @ PEK T3 has been reported since opening.
5. Same as most foreign companies operating in China, baggage handlers+security staff as well as many terminal employees @ PEK T3 are unionized and headed by a union secretary fm the communist party(Hmmm....that old saying about communism=inefficiency.....). Nearly all hv participated in various COMPULSORY pre-opening trainings+rehearsals.
My 1st visit to LHR was in 79 on a SQ 742 flight fm SIN via Bahrain+BKK. I was so impressed. Back then, LHR was @ the cutting edge and nothing, absolutely nothing, in Asia-Pcf(NRT, opened in 78, was perhaps the closest equivalent) could approach LHR's scale, op efficiency, tech functionality and pax comfort. Today, LHR is the only intercontinental airport in Europe I actively seek to AVOID when flying.
Don't we live in such an interesting world?
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Mensaje de captain bill - Enviado el 31 Mar 9:33 |
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I believe we are at the stage in the UK when we can make absolutely nothing happen due to all the red tape, bureaucracy and demarcation lines set by unions and T5 is a typical example of that. We also have the Olympic Games in a few years and I predict that that also will be a shambles.
I was with a friend yesterday who has worked in China for the last twelve years and he said when the Chinese say they will do something it is done and their organised cultural mentality means it will work.
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Mensaje de JohnMorris - Enviado el 31 Mar 16:47 |
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I'm with you captain bill, its not only the unions but every process involved from planning, consultation, design, construction, implementation and the good old British tradition of making every thing as difficult as possible wether you are trying to build a new terminal at an airport, a road bypass or even trying to get an extension built on your house! We could learn a lot from the Chinese!
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Mensaje de EI-DUB - Enviado el 02 Apr 12:34 |
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Apparently too I heard that by BA moving to terminal 5 they got to pool their staff together in one place and hence got to downsize the workforce slightly, and hence cut costs.
And we all know Willie Walsh is happiest when hiring and FIRING people, perhaps laid off too much of their staff too quickly??
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Mensaje de captain bill - Enviado el 22 Apr 8:01 |
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Well I passed through T5 Heathrow without a hitch and can honestly say it was one of the smoothest transits I have ever had. the Terminal is fabulous with many features that I enjoyed so go fly T5 with confidence.
On the way back again everything but the Border Control this new version of Passport Control that the government have set up that delayed us by about thirty minutes due to not having enough staff on to cope with six flights all arriving within fifteen minutes of each other. Some of the stupid questions that they ask and for example we were overnighting in London before flying on to Glasgow on the Monday but this daft woman yes a UK Civil Servant was insistent that we travel to GLA that night. I asked her if there was a flight to GLA that night and she didn't know so it was only when I showed her my booking for the next day that she let us through. All this time about fifteen minutes the ques were getting longer.
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Mensaje de FLX - Enviado el 24 Apr 5:59 |
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captain bill:
So now it's official(Since the lady @ immigration U encountered represents/executes U.K. gov't policy): Scotland and England are separate nations! She must be thinking:
1. Flying between GLA and LHR are considered Int'l flights
2. Unless U hv an foreigner entry permit/tourist visa, U don't hv the right to enter England and must stay in LHR's Int'l transit area to wait for your next earliest available <Int'l> connection to GLA. Your case was no different than the Korean businessman who came up to her without visa a minute earlier seeking to overnite in London on his way fm ICN to SVO via LHR on BA.
3. Before U shown her your onward ticket, she considered U as a high-risk alien for illegal overstay that may cause all sorts of social problems and unemployment in England.
Sorry, I may be a bit behind on world current events so I wasn't aware that the independence movement of Scotland has become a done deal so quickly....I'm amazed by the efficiency of U.K. politicians... Also, I didn't know there's such a thing as a Scottish passport(Is there such a thing as a Welsch passport?)
The only other explanation for your ordeal is that the U.K. Immigration must be extremely desparate for manpower now that they'll hire anyone that appears half-awake, thrown away any minimum intelligence std/common sense and probably provided nex to no training in order to get fresh trainees to the frontlines asap.
If that lady insisted and there was a flight that night to GLA and U took it. Theoretically, U could picked-up a rental car upon arrival @ GLA, drove back and arrived T5 LHR in under 0.5day with no passport control all along, get to the staff only entrance/exit in T5 and wait for that same lady to turn-up right before/after her shift and then greet her right there just to piss her off.....
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